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Outbound Telemarketing Benchmarks
Telemarketing
benchmarks are established during the first 100
to 200 hours of outbound telemarketing and
will provide specific facts on your telemarketing campaign
including dials per hour, presentations per
hour, sales leads per hour, contact rates, positive responses etc.
Inbound Call Center Benchmarks
Inbound call
center
metrics are established during the first 50 to
100 hours of service. Inbound
call center
measurements include, speed of answer, average
length of call, hold times, dropped call
percentage and sales/lead closing ratios etc.
Our Telemarketing Consultants are here to assist you every step of
the way! |