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Telemarketing & Call Center Services
Welcome to Telemarketing Consultant! TC is a leading provider of both inbound call center and outbound telemarketing services solutions.
Our state of the art, award winning telemarketing company excels at providing a variety of cutting edge telemarketing call center services including; appointment setting, customer care, database maintenance, mortgage telemarketing, event registration, up-selling cross-selling, subscription renewal, insurance telemarketing, group benefits, catalog and software support.
TCs' telemarketing and data experts can quickly custom script, program and professionally design a call center or telemarketing application to fit your companies specific needs! Telemarketing Consultant account executives guide you through every step in setting up your campaign and are always there to answer any questions or suggest improvements.
Telemarketing Consultant calling agents are trained to professionally mirror your companies culture and approach to business each and every call! Our goal is seamless integration with your organization, while providing you with the professional call center or telemarketing services support you expect!
TC CLIENTS INCLUDE - John Deere, Intralox, NEC Display Solutions, Bally Total Fitness, Service Solutions, American Brokers Network, JVC and Oracle Software.
Out source your outbound telemarketing or inbound call center services operations to our telecenters
and free up valuable personnel resources, enabling your team to concentrate solely on your core business!
TCs' award winning telemarketing services company utilizes the most advanced technologies in the teleservices
industry including; state of the art predictive dialers, Microsoft certified programming services, detailed daily reporting,
live call transfer capabilities and digital recording for quality control.
Telemarketing Consultants' account executives offering over 25 years of telemarketing & call center operations experience, work with you to custom design a outbound telemarketing or inbound call center services application to your exact needs!
Custom telemarketing services provided by Telemarketing Consultant follow a specific milestone process during
program development including; initial executive strategy session, scripting development, database development,
telemarketing specialist training, report testing and program launch. Every phase is approved by you, before moving
to the next milestone!
Telemarketing Services Reports
Track your telemarketing or call center programs progress with Telemarketing Consultants' highly detailed daily reports! Our inbound call center or outbound telemarketing production reports are easy to understand and distributed in Microsoft Excel format.
With TCs' telemarketing services reports, you can quickly drill down and determine how your call center or telemarketing campaign is progressing at a glance with detailed statistics including; appointments per hour,
sales per hour, calls processed per hour, average length of call, positive response rates etc.
Telemarketing Consultants' account executives conduct strategy sessions and account briefings detailing your programs progress on an ongoing basis!
Advantages of outsourcing your telemarketing or call center services to TC include:
- Short Ramp-up - Telemarketing Consultants' telecenter executives plan and execute hundreds of telemarketing programs every year and have the experience and knowledge to quickly and efficiently custom design a telemarketing solution to fit your companies unique requirements.
- Low Start-up - TC provides pilot test telemarketing programs of 100 to 500 hours so you can determine your ROI before rolling out on a larger scale! Average cost for our U.S. based centers is $24 to $28 per agent hour with additional discounts for high volume campaigns.
- Expertise - Offering over 25 years of telemarketing and call center operations and management experience,
TC consultants are ready to assist you with your telemarketing or call center services requirements in a seamless one stop shop environment.
- Highest Quality - Telemarketing appointments or sales generated by our call center specialists are 100% guaranteed! Every sale or appointment is verified by TC executive management personnel before distribution to your company.
- Expert Database Services - TCs' Microsoft certified database technicians custom program our state of the art call center equipment for seamless output of your daily productivity reports in an easy to read Microsoft Excel format!
- Award Winning Customer Service - We are proud that TCs' Ohio based telemarketing centers are independently ranked by "Customer Interaction Solutions" as one of the highest quality contact center groups in the U.S. for the past 5 years in a row! (Ask our consultants for details).
TCs' account executives work with you and share ownership for your telemarketing or call center programs development and ongoing success!
Telemarketing Service Specialists
TCs' telemarketing services specialists are bright intelligent communicators who provide the highest quality service,
while projecting a seamless professional extension of your organization each and every call!
Our telemarketers are specifically trained and tested on your product or service, before engaging your telemarketing campaign!
Telemarketing Consulting Services
Telemarketing Consultant provides full service telemarketing consulting for your existing telemarketing or call center operations including; productivity audits, quality audits, hardware, software and scripting analysis.
TC also offers advanced telemarketing training targeted at improving overall call center quality and individual agent productivity!
Telemarketing Service Quote
To receive your outbound telemarketing or inbound call center quote simply complete our request or phone 330-825-2407 for a rapid quote within 1 business day.
Your request is instantly transmitted to our telemarketing executives who quickly contact you to discuss your outbound telemarketing or inbound call center requirements in greater detail!
Telemarketing Consultant then provides you with a custom telemarketing quote to fit your specific needs.
TCs' detailed proposal will include client references, report examples, services quote and a specific milestone plan for your telemarketing or call center programs implementation!
Our Telemarketing Consultants' pride themselves on quick response and engagement of your outbound or inbound teleservices campaign!
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