|
Outbound Telemarketing Benchmarks
Telemarketing
benchmarks are established during the first 100
to 200 hours of outbound telemarketing and
will provide you with specific facts on your
telemarketing campaign including dials per hour,
presentations per hour, contact rates, positive
responses etc.
Inbound Call Center Benchmarks
Inbound call
center metrics are established during the first
50 to 100 hours of service. Inbound call center
measurements include, speed of answer, average
length of call, hold times, call quality and
sales/lead closing ratios.
Our Telemarketing Consultants are here
to assist you every step of the way! Contact via
telephone at 330-532-8840. |
